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STORE POLICY

Privacy Policy

Revised and Updated as of July 1, 2023

 

Welcome to the website for VIP LIPPY  (the “Site”), owned and operated by VIP LEGACY (hereinafter referred to as “Company”, “we,” “us,” or “our”)! The Site provides Lip Cosmetic and Lip Care products (the “Services”). Because protecting your private information is a priority for us, this Privacy Policy discloses the privacy practices for the Site. You acknowledge that by using the Site, you agree to the collection, storage, sharing, and usage of your personal information in accordance with this Privacy Policy and our Terms of Use. If you do not agree to these terms, please do not access or use the Site.

 

1. The Information We Collect

We may collect personally identifiable information associated with your use when you MAKE A PURCHASE, SIGN UP FOR OUR NEWSLETTER, OR CONTACT US USING PROVIDED EMAIL INFORMATION ON OUR WEBSITE. Note that no personally identifiable information is required to access the Site itself. Depending upon the purpose, some of the personal information we request from you is identified as mandatory, while some is voluntary. We will make it clear what information is mandatory and what information is voluntary when you submit the information. If you do not provide the mandatory information requested with respect to a particular action, you will not be able to engage in that activity. 

 

The personal information collected may include:

First name and last name

E-mail address

Mailing address

Phone number

 

We may also gather certain other information about you directly from your device in order to analyze the Site’s performance, such as:

URL of website you just came from

URL of website you visit next

Time spent on the Site

Pages visited on the Site

Information on your browser type

Mobile device information such as type of device, operating system, and browser type

IP address

 

2. How We Use the Information We Collect

We may use the information that we collect about you or from you (or that you provide to us) for the following reasons:

  • To improve the Site and its content

  • To improve the performance of the Site

  • To protect the security of the Site

  • To contact you as needed or requested

  • To provide you with the information, products, or services that you request through the Site

  • To notify you about updates to the Site or to the products or services we provide

  • To accomplish the purpose for which you provide the information

  • To fulfill any orders you make through the Site

  • To enhance your customer service experience with us

  • To conduct contests and promotions

  • In any other way described to you when you provide the information

  • In any other way with your consent

 

Note that you always have the right to request additional information on how we collect and use your personal information, including what category or categories of data are being collected and why such data is/has been acquired.

 

3. How We Protect Your Information

We use reasonable efforts consistent with industry standards to protect your personal information by using appropriate security measures intended to safeguard the information in our files. However, because all information is stored electronically, we cannot 100% guarantee its security. We will notify you of any data security breach if we are required to do so by law.

 

4. How Long We Keep Your Personal Information

We will retain any personal information that you provide to us for 5 years. However, at any time you may (a) request that we delete your personal information from our files, and (b) unsubscribe from our email list. Any email you receive from us will include instructions on how to unsubscribe.

 

Note that any information you provide publicly on the Site, for example by leaving a public comment, is not protected by this Privacy Policy.

 

5. Third Party Sharing 

Because we respect your privacy, we do not sell, trade, or lease your personally identifiable information to third parties without your explicit consent, except there are a handful of scenarios where third party information sharing may occur: 

 

Analytics: We may use analytics services (such as Google Analytics) that collect certain analytics data that we use to enhance the Site and inform certain business practices, such as marketing and advertising. Google’s privacy practices are set forth at https://www.google.com/policies/privacy/partners.

 

Email Marketing: We may use an email marketing service provider (such as Mailchimp) to contact you via email with information and promotional material that may be of interest to you. In such event, we have provided your name and email address to such provider. Any email you receive from us will include instructions on how to unsubscribe and discontinue receipt of such emails.

 

Payment Processors: For successful transactions on the Site, we may use third-party services to process payment for orders on the Site. For example, we may have to relay your credit card information and billing address to your card issuer to process and confirm payment of your purchase on the Site. In this event, your personal information is relayed directly to the payment processor and we do not store or collect this information. We use PAYPAL AND SQUARE, which is subject to their own Privacy Policy. 

 

Order Fulfillment: For successful transactions on the Site, we may use third-party services to fulfill your order of a product purchased from the Site. For example, we may have to relay your mailing address to a third party delivery service to ensure delivery of products you ordered.

 

Customer Service: We may use a third-party service provider to handle customer service issues for the Company. In such an event, the service provider may be given certain of your personally identifiable information in order to assist you with the customer service issue.

 

Giveaways: From time to time, we may conduct giveaways or contests through the Site that involve third parties that are disclosed as part of the giveaway or contest. If you enter the giveaway or contest via the Site, the personal information you provide in connection therewith will be shared with the other third parties involved.

 

Legal or Judicial Requests: From time to time, we may be required by law to disclose your personally identifiable information to governmental authorities upon receipt of a court order or subpoena. In addition, we may release your personally identifiable information to third parties if needed to enforce any terms and conditions related to the use of the Site or to protect our users or the general public. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

 

6. Cookies

The Site uses “cookies” to optimize your use of the Site and delivery of the information, products, or services you request. A cookie is a small piece of data saved on a user’s computer to optimize the user’s experience on a website. It will help us know if you’re a repeat customer and what information, products, or services you prefer. We may also use these cookies to inform you of additional products or services that we offer based on those preferences. Cookie use in no way compromises your personally identifiable information (all information collected through cookies is non-personal) on the Site – they are primarily for statistics and user experience improvement. Such non-personal information may include:

 

Type of device you use

Information on your browser type

Information on your operating system

Information on your Internet service provider

Pages visited on the Site

Search terms used on the Site

Links clicked to external websites

 

You can refuse use of cookies by modifying your browser preferences. Please note however that if you choose to reject all cookies, certain parts of the Site may be inaccessible to you.  

 

7. Protection of Children’s Online Privacy

The Site is not intended for children (defined as persons under age 13 in the USA and persons under age 16 in the EU). Therefore, we will not knowingly collect personal information from children as defined above. Intended users under the age of 18 will require a parent or guardian to agree to these terms on their behalf. In the event that a child provides personal information without our knowledge, and we later learn that this information belongs to a child, we will attempt to delete that information as soon as it is brought to our attention. To notify us of child data or request removal of such data, please contact us at shop@viplippy.com and include the email address associated with the child’s account.

 

8. California Residents 

  1. Do Not Track Requests: California Online Privacy Protection Act (CalOPPA) requires disclosure of how we respond to “Do Not Track” (DNT)  browser requests. We do not currently honor Do Not Track browser requests.

 

  1. Withdrawal of Consent and Requests for Erasure: Per California law, residents under the age of 18 are entitled to request removal of data they have publicly posted online. To request removal of such data, please contact Us shop@viplippy.com

 

9. Residents of Europe (GDPR)

If you are located within the European Economic Area (EEA), the General Data Protection Regulation (GDPR) entitles you to additional rights and information about your personal information. Please read the below to be clear about your rights and how we use your information. 

 

  1. Legal Basis for Processing of Data: Per the GDPR, we may process your personal information for any of the following reasons: (1) with consent, (2) in performance of an agreement, (3) as compelled to legally, (4) to protect your vital interest (typically a life or death scenario), (5) in a legitimate interest pursued by Company, and (6) as related to a task carried out in the interest of the general public. 

 

  1. Your Rights Regarding This Data: You are entitled to (1) request access to your personal information; (2) request correction of any incomplete or inaccurate personal information; (3) request the deletion of your personal information from our system(s) under certain circumstances; (4) request transfer of your personal information to you or to a third-party of your choice; (5) restrict how we use your personal information if you have a legitimate for such request; and (6) withdraw your previously provided consent to our collection and use of your personal information. Please note that in the event that you do withdraw this consent, there may be limitations to your use of the Site’s functionalities. Note that we may refuse a request to delete your personal information from our system(s) and may be obligated to retain your information for the following reasons:

    1. To comply with any legal obligations

    2. To protect the public interest

    3. To support any legal claims

    4. To preserve the right to freedom of expression

 

  1. International Transfer of Your Data. The site is operated in the USA, therefore your information is collected and stored here. If you are based within the EEA, you understand and agree that your personal information will be transferred to the USA.

 

  1. Complaints: Per the GDPR, you have the right to complain about our retention and use of your personal information to an independent public authority in your jurisdiction.  

 

  1. Contact: If you have any questions or requests regarding our handling of your personal information, you may contact our Data Protection Office at: shop@viplippy.com.

 

10. Links to External Websites

The Site may contain links to external websites, such as third-party advertising companies, that are not owned or operated by Company. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. These external websites are subject to separate privacy policies and are not the responsibility or liability of Company. 

 

11. Publicly Posted Content

If you post content or interact with others in a public area on the Site, such as in the comment sections, that information can be viewed publicly and used by third parties in ways you have not consented to. Such actions are beyond our control, hence, this Privacy Policy does not apply to such information. Any publicly posted content on the Site is posted with the understanding that it is accessible to the public.

12. Changes and Updates
We reserve the right to make changes and update this Privacy Policy as needed. We will notify you of any material changes via email or by posting a notice on the Site. We advise you to review our policies from time to time as your continued use of the Site and/or Services will constitute acknowledgement and acceptance of these policies. 

 

13. Contact Us
We welcome your questions, comments or concerns regarding this Privacy Policy. To convey any of the foregoing to us, to modify or update your personal information that we have on file, or to request that we delete your personal information from our records, you can contact Client Services at shop@viplippy.com.

Payment Methods

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

WEBSITE TERMS OF USE

Revised and Updated as of July 1, 2023

Welcome to the website for VIP LIPPY (the “Site”), owned and operated by VIP LEGACY (hereinafter referred to as “Company”, “we,” “us,” or “our”)! The Site provides an e-commerce platform from which to purchase [insert general description of products sold] (the “Services”). The following terms and conditions, together with our Privacy Policy , and any notices contained or referenced herein or therein, govern your access and use of the Site and any Services available through it. Please read this document in its entirety before you proceed.

1. Acceptance of the Terms of Use

Your access and use of the Site and any Services are expressly governed by these Terms of Use. You understand, acknowledge and accept that by using the Site you are bound by these Terms of Use. If you do not agree to these terms, it is your choice not to access or use the Site or any Services. We reserve the right to change these Terms of Use from time to time without notice to you. All changes are effective immediately when we post them, and it is your responsibility to review these Terms of Use periodically, so that you are aware of any changes.

2. International Users
The Site is owned and operated in the United States. We welcome users from countries outside of the United States to access the Site and Services. If you reside outside of the US, you are responsible for compliance with local and federal laws (including compliance with Global Data Protection Regulation or “GDPR” if you reside in the European Union or “EU”).

We reserve the right to deny access to the Site for IP addresses from any prohibited countries for any purpose or reason.

3. Use of Website

In consideration for access to the Site and in exchange for the Services, you agree to the following rules:

  1. You must be at least eighteen (18) years of age or older.

  1. You must not use the Site for any illegal activities, including, without limitation, altering the Site without prior authorization, uploading any viruses, malware, spyware, etc. to the Site, or any kind of activity that may cause interference with other users.

  1. You must not abuse the electronic communication options (e.g., live chat or email) on the Site, as these features are only for communication for the purpose of Company’s business. This includes sending or uploading any unauthorized files (e.g., malware, spyware, pirated files, pornography, images and videos that depict a graphic nature, etc.). Our staff is to remain professional at all times and shall not engage in any personal conversations or any dialogue not related to the Services provided by the Site.

  1. When engaging with other users on the Site or via social media, you agree to adhere to the rules regarding cyberbullying. Any attacks based on a person’s race, gender, ethnicity, sexual orientation, or the like will not be tolerated. Violation of this rule may result in being banned from the Site and any of Company’s other websites or social media pages.

  1. Any doxxing of users or staff of the Site is a violation of our privacy rules. Knowingly violating this will result in being banned from the Site and any of Company’s other websites or social media pages.

  1. Do not encourage anyone to break these rules.

  1. Do not steal or plagiarize any files, downloads, blog posts, or any intellectual property that is owned by Company.

  1. While commenting on blog posts, please note that all comments will be reviewed prior to approval and posting. All comments that include inappropriate language, cyberbullying, threats of violence, sexually suggestive comments, or the like will be automatically rejected. The pre-approval screening is in place to accomplish this and to prevent any kind of spam comments.

  1. While engaging with us or other users on our social media channels, all of these rules shall apply. Failure to follow these rules will result in being banned from commenting or sharing on our social media pages.

4. Orders

We reserve the right to (a) reject an order, (b) reduce the quantities for an order, and (c) refuse service to anyone for any reason. If we reject an order or reduce the quantities for an order, we will attempt to notify you using the email address associated with your order. If your method of payment is charged for a rejected order, we will process a refund. If we reduce the quantities for an order, we will process a refund for the items not provided.

5. Payment

We use a third-party payment processor to process payment for orders on the Site, and by making a purchase on the Site, you authorize such payment processor to charge your payment method in connection therewith. You are responsible for the payment of any sales or other governmental taxes or fees due in connection with your order. It is your responsibility to provide a valid method of payment for your purchase on the Site. To complete your purchase, you will be asked for personal information including your name, shipping address, billing address, and credit card information. We use PAYPAL and SQUARE , which is subject to their own Terms of Use and Privacy Policy.

6. Returns, Exchanges & Refunds

Unless an item on the Site is listed as final sale or non-returnable, you may return the item and receive site credit equal to the purchase price so long as the item is returned to us (a) within 10 days after delivery, and (b) in its original, unused condition. To return an item, you must first email us at [shop@viplippy.com] to request the return and receive instructions for sending the item back to us. No returns will be accepted without first contacting us. By purchasing an item on the Site, you agree that you are aware of this return policy

Your Rights

Company is aware of your usage rights. We are aware that you have a right to feel safe while using the Services on the Site. We also acknowledge that you also have a right to privacy. Please be aware that all communication with us by way of email, phone, or live chat is confidential and will not be displayed publicly. However, any communication by way of our blog (including blog comments) or social media channels is not confidential and will be displayed to the public. We own any or all communication that we have with you as allowed by your country. We will not pay royalties for any blog comments or engagement on social media. Please refer to our Privacy Policy (linked above) for any information regarding where we store any communication made by you on the Site.

7. Our Rights and Responsibilities

As owners of the Site, we are not responsible for the following:

  1. Any costs pertaining to your mobile data when you access the Site on your phone or mobile device.

  1. External links that appear on the Site that are linked to other companies or websites.

  1. Anything that may happen on the Site should you share any pictures or videos on the Site.

  1. Any of your content that is stolen or plagiarized on the Site by someone else.

As owners of the Site, we do have the right to take down the Site at any time or prevent you from using the Site in the future without informing you beforehand. We also reserve the right to delete any content that you may have posted (including blog comments, social media comments, etc.) whether they violate these Terms of Use or not.

8. Intellectual Property

The Site and its entire content and functionality (including, but not limited to, its source code, design, software, displays, text, downloads, images, logos, marks, videos, audio and arrangement thereof) (collectively, the “Site IP”) are property of Company, and its licensors or other providers of such material, and are protected under United States and international copyright, trademark, and other intellectual property and unfair competition laws.

Company grants you a limited, non-transferable license to use the Site for your personal, non-commercial use only. In connection with such grant, you agree not to copy, duplicate, delete, steal, modify, publish, display, distribute, reproduce, store, transmit, post, create derivative works from, reverse engineer, sell, rent or license any part of the Site IP in any way, without our prior written consent. In using the Site, you agree to abide by all copyright, trademark, and other intellectual property laws, and you shall be solely responsible for any violations thereof.

9. Advertising, Affiliates, and Testimonials

Company and the Site may use various advertising methods to earn money and promote the Services at any given time.

Please note that if you visit the Site, be aware that we may gather data that may lead to you seeing retargeted ads on social media platforms (e.g., Facebook, Twitter, Instagram, etc.) or banner ads online on other websites. You may choose to opt-out of viewing these ads depending on the platform you are viewing them on.

In addition, our blog posts and email newsletters (if you are a subscriber of the Site’s mailing list) may contain affiliate links. Affiliate links will be disclosed in posts and emails where applicable.

An affiliate link is defined as a link to a third-party website (e.g., Amazon) where products and services are sold. We receive a percentage of sales of the product or service should you decide to purchase it using our affiliate link. By clicking through our affiliate links, you are liable for any consequences or benefits thereof.

You may choose to provide a testimonial for the Site or any of the Services. This is completely optional. However, should you voluntarily provide one, we have the ability to place it (or not place it) on our website and social media channels at our discretion.

10. Termination

We reserve the right to terminate or restrict your use and access of the Site (including deletion of any blog comments or uploaded content) at any time and at our sole discretion without notice.

11. Warranties and Disclaimer

THE SITE, ITS CONTENT, THE SERVICES, AND ANY OTHER SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NEITHER COMPANY NOR ANY ASSOCIATED PERSON OR AFFILIATE OF COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE FOLLOWING:

  1. THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE;

  1. THAT THE SITE IS ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED;

  1. THAT DEFECTS ON THE SITE WILL BE CORRECTED;

  1. THAT THE SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;

  1. THAT THE SITE, THE SERVICES, OR ANY OTHER SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL HELP YOU ACHIEVE CERTAIN RESULTS; OR

  1. THAT THE SITE, THE SERVICES, OR ANY OTHER SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY HEREBY DISCLAIMS, WITHOUT LIMIT, FOR THE SITE AND THE SERVICES, ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

12. Limitation of Liability

Company shall not be liable for any claims, demands, actions, suits, obligations, losses, damages, liabilities, expenses or costs, arising out of or relating to the Site, the Services, or your use of either.

In no event shall Company or its officers, employees, managers, directors, partners, members, agents, contractors, shareholders, affiliates, licensors, successors, or assigns have any liability to you for any direct, indirect, special, incidental, multiple, exemplary, punitive, or consequential damages, or for lost profits, loss of use, business interruption, costs of procurement of substitute goods or services, either in contract, tort or under any other theory of liability, whether or not the possibility of such damage has been advised to you.

In no event shall Company’s maximum liability hereunder exceed the fees paid by you for the Services, whether in contract, tort or under any other theory of liability.

No personal liability shall accrue hereunder against any individual, member, partner, officer, director, representative, employee, trustee, fiduciary, or principal (disclosed or undisclosed) of Company.

Furthermore, we are not responsible for any of the actions or conduct of our users. This also includes what a user says online in a public forum (e.g., comments on a blog post or on social media). We are also not responsible for any actions or words stated both on or off the Site. We also claim no responsibility should a user decide to upload any inappropriate material or viruses, malware, or spyware.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

13. Indemnification

You agree to indemnify and hold harmless Company and its officers, employees, managers, directors, partners, members, agents, contractors, shareholders, affiliates, licensors, successors, and assigns from and against any and all costs, claims, losses, damages, liabilities, expenses, fees, demands, and judgments, including court costs and attorney’s fees, which may arise out of your violation of these Terms of Use, your use of the Site or the Services, or your use of any information obtained from the Site.

14. Governing Law and Jurisdiction

These Terms of Use and your use of the Site and the Services, and any disputes or claims arising therefrom or related thereto, are governed by Delaware law. Subject to the Dispute Resolution provision below, you expressly agree to be subject to the jurisdiction of the state and federal courts located in Delaware, without giving effect to any choice or conflict of law provision or rule (whether of the State of Delaware or any other jurisdiction).

15. Dispute Resolution

You understand and agree that prior to taking any legal action, you agree to first attempt to resolve any issues with the Site or the Services by contacting us via the channels listed below.

You understand and agree that at Company’s discretion, we may require that any unresolved dispute or claims first be submitted to confidential and binding arbitration under the Rules of Arbitration of the American Arbitration Association in the State of Delaware, except in cases involving disputes of intellectual property, interferences of services, or unauthorized handling of a service.

16. Entire Agreement

These Terms of Use, together with our Privacy Policy (collectively, the “Company Policies”), contain the entire agreement between you and Company with regard to the Site and the Services. The Company Policies supersede any prior written or oral agreements between you and Company.

17. Severability

If any provision of these Terms of Use shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If a court finds that any provision of these Terms of Use is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

18. Changes and Updates
We reserve the right to make changes and update these Terms of Use as needed. We will notify you of any material changes via email or by posting a notice on the Site. We advise you to review our policies from time to time as your continued use of the Site and/or Services will constitute acknowledgement and acceptance of these policies.

19. Contact Information

While we provide you with these Terms of Use, we will do our best to ensure that you better understand them so you can use our website legally and lawfully. We welcome your questions, comments or concerns regarding these Terms of Use. To convey any of the foregoing to us, you can contact Client Services at shop@viplippy.com.

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