Question 1

What exactly is V.I.P LIPPY?

Accepted Answer

V.I.P LIPPY is a unique, inspirational lipstick brand that aims to help you become the best version of yourself!
You are joining a collective of V.I.P LIPPY ladies who love lipstick AND creating full lives for themselves.
V.I.P LIPPY is an acronym that stands for clarifying your Vision, Making an Impact, fulfilling your Purpose, living & leaving your Legacy to be an Inspiration, living with Passion to unlock your greatest Potential…and every time you apply any of our beautifully made, clean, vegan, gluten-free, cruelty-free, paraben-free lipsticks, you are saying a resounding ‘Yes’ to all that!

Yes we know it's a mouthful, but at V.I.P LIPPY, we believe every woman is more than just her outer, physical beauty!

Our purpose is to inspire YOU to be the best version of yourself by revealing your inner beauty while enhancing your natural beauty using our amazing lipstick as the tool to achieve that. .

Question 2

When do my items ship?

Accepted Answer

Your items will be prepared to ship in 1-3 business days.

Question 3

How do I track my order?

Accepted Answer

Once you place your order, you will receive an email confirmation with tracking information.

Question 4

Do you ship internationally?

Accepted Answer

We are unable to ship internationally at this time, but will let you know once this changes!

Question 5

What is your Returns, Exchanges & Refunds policy?

Accepted Answer

Unless an item on the Site is listed as final sale or non-returnable, you may return the item and receive site credit equal to the purchase price so long as the item is returned to us (a) within 7 days after delivery, and (b) in its original, unused condition. To return an item, you must first email us at shop@viplippy.com to request the return and receive instructions for sending the item back to us. No returns will be accepted without first contacting us. By purchasing an item on the Site, you agree that you are aware of this return policy.

FAQ

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